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Patient information

We need some information from you in order to grant you a My UNC Chart account. Once submitted, it could take up to a week for processing and verification. It is important to provide the correct MRN so that receiving your code will not be delayed. If you do not know your MRN, you can call UNC Health Access Center at 888-996-2767, Monday – Friday, 8 a.m. – 5 p.m.

Once approved, you will receive an email or letter with your activation code and instructions on how to activate your My UNC Chart account.

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Follow these steps to sign up for a My UNC Chart account.

Enter your personal information.
Verify your contact information.
Choose a username and password.

If you have any questions, please contact us at 888-996-2767.

Follow these steps to sign up for a My UNC Chart account.

Enter your personal information.
Verify your identity.
Choose a username and password.

If you have any questions, please contact us at 888-996-2767.

Follow these steps to sign up for a My UNC Chart account.

Enter your personal information.
Verify your identity.
Choose a username and password.

If you have any questions, please contact us at 888-996-2767.

Indicates a required field.

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Name

First name

Middle name

Last name

Address

Other information

Medical record number

What is a medical record number? This is the number assigned to you when you register as a UNC patient. If you do not know your medical record number, you may call UNC Health Access Center at (888) 996-2767.

Date of birth

Home phone

Email address

Verify email address

Legal sex

FemaleMaleUnknownNonbinaryX

Thank you - your request has been sent to the clinic. You will receive an activation code in your mail or email within a week.

If you have any questions or if you do not receive your activation code, call customer service.

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We were unable to verify your information. Your request has been sent to the UNC Health Access Center. You will receive an activation code by mail or email within a week. If you have any questions, please call the UNC Health Access Center at (888) 996-2767.

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We are experiencing technical difficulties at this time. Please try again later or contact our customer service line for assistance.

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We were unable to verify your identity using the information provided. Please contact customer service at 888-996-2767 for assistance.

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We are experiencing technical difficulties at this time. Please contact our customer service line for assistance.

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There is an existing account for this person.

From the login page, click "Forgot username?" or "Forgot password?" to access this account.

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There is an existing account for this person.

Please contact us directly to restore access to your account.

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Ask the patient to resend the invitation.

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Unable to complete My UNC Chart signup. Please contact customer service at 888-996-2767 for help activating your account.

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In order to grant you a My UNC Chart account, we will verify your identity using questions from a third-party verification system. Once verified, you will be able to create your My UNC Chart account. If you have any questions, please contact your clinic.

We are checking with a third-party system to verify your identity. This may take several seconds.

Unable to Verify Your Identity

We are unable to verify your identity using the information provided. Please contact our customer service line for assistance.

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Unable to Verify Your Identity

We are experiencing some technical difficulties while communicating with the third-party verification system. Please contact our customer service line for assistance.

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These questions are generated by a third-party system to verify your identity. UNC Health will be unable to see your answers to the Experian questions.

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